Ordering Guide

Contact us for parents

Need Help With Picture Day?

Use this page for gallery access, order questions, athlete photo help, and anything families need after picture day.

Parent support

Send Us A Note

Tell us what you need and we will point you to the right gallery, order option, or next step.

Youth soccer player portrait for Gameday Photo Crew parent support.

Quick answers

Parent FAQs

These photo-card answers cover the most common questions families ask after picture day.

When is picture day?

Picture day is scheduled with your team, league, or club. Check the date shared by your coach or league organizer. If you are not sure, send us your athlete name, team, league, and sport.

How do I buy my athlete's photos?

Use the gallery or ordering link shared by your team or league. Choose your athlete's images, select prints, digital photos, banners, or keepsakes, and complete checkout online.

When will galleries be ready?

At most locations, galleries are ready before we roll off site. If more processing is needed, galleries are usually ready within 48 hours.

Do I have to purchase before, during, or after picture day?

Families can usually purchase after picture day once the gallery is available. Some products or special offers may have deadlines, so check the gallery details or contact us for help.

What should my child wear or bring?

Arrive in a clean, complete uniform with the jersey, game shoes or cleats, and any equipment requested by the coach. Check hair and glasses before the session; a brush, wipes, and glasses cloth are helpful for quick touch-ups.

What if my child misses picture day or needs a retake?

Contact us and your league organizer as soon as possible. Make-up or retake availability depends on the event schedule and cannot be guaranteed, but we will explain your league's available options.

Are there ordering deadlines or discounts?

Any coupon, minimum purchase, expiration date, or gallery archive date appears inside your event gallery. Offers and deadlines vary by event, so review the details before checkout.

Can I print digital downloads anywhere?

Purchased digital downloads are for personal use. Check your download or order confirmation for the print release and usage terms included with your event before using another print lab.

Upcoming Picture Days

No public picture-day dates are posted right now. Dates are confirmed with each league, location, and season, then shared by the league organizer.

Text us at 702-530-7427 with the athlete's league and team for help confirming the date.

Your Child's Photos Are Private

Event galleries are private and open only with the access code provided to participating families. Athlete photos are not posted publicly by Gameday Photo Crew without permission. Gallery availability and archive dates vary by event and are shown inside the gallery, so download purchased files and place orders before the listed deadline.

See the secure ordering steps